Meet Our Clients: A Success Snapshot
To drive growth and current client retention in a contracting economy, Heather’s company wanted to invest in a low-cost, high impact training solution.
- Creating mediums to support sales, recruiter, and service teams spread across the country
- Reaching a training audience with varying degrees of experience in diverse markets
- Balancing the efficiency of technology solutions with need for coaching
- Design an intranet based training to provide 24/7 access to fundamentals
- Provide audio demonstrations of “how to” manage specific customer interactions
- Update tools to mirror best practices and make them available for download
New hires are more quickly productive and able to effectively demonstrate modeled behaviors.
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