Meet Our Clients: A Success Snapshot
To help client executives better utilize one of the company’s cutting-edge offerings, Gayle wanted a customer education solution.
- Understanding complex human capital benchmarking data and terminology
- Interpreting the metrics for maximized workforce management and projection
- Utilizing the company’s on-line benchmarking research
- Create an interactive training forum to acquaint customers with the reports and their uses
- Design easy-to-use job aids for reference after class
- Train the company’s trainers to facilitate the new workshop and follow-up with customers
Clients were able to take full advantage of the materials they purchased which improved return on investment and customer retention.
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