Meet Our Clients: A Success Snapshot
To ensure that current and new employees utilize the most up-to-date processes and resources, Mick wanted to implement a vehicle to enhance communication and consistency.
- Delivering consistently superior service to physical therapy clients and health
& fitness members
- Communicating and implementing continuous improvements
- Complying with legal and healthcare regulations
- Automate many aspects of orientation for new clients, members, and employees
- Create standardized processes, forms, and easy-to-use job aids
- Provide job and customer aids for download on Mick’s intranet and internet sites
The implementation of these websites and related materials improved communication, consistency, productivity, and management control.
Meet another client